Last Updated: 7th May 2025
Privacy Policy Amendments
Your privacy matters to us. Whether you're new to the Etigma Services or a long-time user, we encourage you to take a moment to read and understand our policies. You’re welcome to print or save this Privacy Policy for your records. We reserve the right to update our policies at any time, and the most current version will always be available on this page. If you continue to visit, access, or use the Etigma Services after changes are made, it means you accept those updates. Please check back periodically. If you do not agree with this Privacy Policy, you should not use Etigma Services.
Personal Information We Collect
Here’s what we may collect and the legal basis for processing your personal information under the General Data Protection Regulation (GDPR):
A. Account Profile
Includes your name, email, username, password, and optionally your profile picture, location, social media usernames, and website.
Legal basis: Contract performance, consent, legitimate interests.
B. Device Information
Details like your browser, OS, and device type.
Legal basis: Legitimate interests, consent, contract performance.
C. Location Information
IP address and referral source collected via analytics.
Legal basis: Legitimate interests, consent, contract performance.
D. Server Log Information
Automatically collected usage data, including pages visited, system activity, and device info.
Legal basis: Legitimate interests, consent, contract performance.
E. Correspondence
Info you provide through support or inquiries.
Legal basis: Legitimate interests, consent, contract performance.
F. Payment Gateways
We do not collect your payment details directly. Payment info is securely handled by Stripe. Read Stripe’s Privacy Policy.
Legal basis: Contract performance, legitimate interests.
Cookies and Tracking Technologies
Etigma may use cookies and similar technologies to recognize users, improve our services, and analyze traffic. These tools may also share data with third-party providers. If you block cookies, some features may not work properly. By using Etigma, you consent to the use of cookies.
How We Use Personal Information
We limit access to authorized personnel and use personal information to:
- Provide Etigma Services and support
- Improve features and develop new services
- Respond to customer inquiries
- Send product updates and marketing (with your consent)
- Perform analytics and monitor performance
- Prevent fraud and ensure security
- Comply with legal obligations
- Fulfill any other purpose with your consent
How We Share Personal Information
We may share your info with:
- Law enforcement or legal authorities (if required)
- Third-party service providers (e.g. hosting, analytics, payment processing)
- Entities involved in a business transfer (merger, sale, acquisition)
These third parties are required to protect your data and use it only for the services they provide to us.
Information Security
We use SSL encryption and secure infrastructure to safeguard your data. While we strive to protect your personal information, no method of transmission over the internet is completely secure. If you believe your information has been compromised, please contact us immediately.
Retention of Personal Information
We retain your personal information only as long as needed for the purposes outlined here, or as required by law.
Your Rights Under GDPR
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Erase your data under certain conditions
- Restrict or object to processing
- Transfer your data to another provider
- Withdraw consent at any time
- Contest automated decisions
To exercise your rights, contact us using the info below.
Direct Marketing
We may occasionally send promotional emails. You can unsubscribe anytime via the link in our emails or by contacting us directly. This will not affect transactional messages related to your account.
Data Transfers
Your information may be stored or processed in countries outside your own. We comply with GDPR and ensure appropriate safeguards are in place.
Third-Party Websites
This Privacy Policy applies only to Etigma. If you follow links to third-party websites, please read their privacy policies.
Need Help?
Reach out through the contact info on our website. We got you.